We are in production 7 days a week, however, our office hours are M-Th, 8-5 Eastern time, closed Fridays. The fastest way to get a response is by e-mailing us at peanuttreedesigns@yahoo.com. We are able to check e-mails constantly in the studio while we are working so you are guaranteed a fast response. PLEASE NOTE! ! ! If you do not receive any e-mail response from us, including order confirmations, communication responses, or shipping information, please be aware that many times your spam blocker e-mail will interpret our messages as spam and either delete them or send them to a special mailbox. Please understand that we return all e-mails. Check your spam mailbox. If you would like to speak to us by phone, our office phone number is 248-563-1702. You can leave a message and someone will return your call as soon as we are able. Thank you! 248-563-1702 e-mail: peanuttreedesigns@yahoo.com